Return PolicyLast updated March 1, 2018
15-Day Satisfaction Guarantee
If you are not completely satisfied with the performance of the Inertia Wave send it back within 15-days of the purchase date to the return address below. Product must not be damaged in any way to qualify for a full refund. All refunds will be sent to the address provided at purchase in the form of a check.
Damages in Transit
If the product is damaged during delivery Inertia Wave, will exchange a new one for no additional charge. Please send a photo of any damages to firstname.lastname@example.org along with your name, order number, and contact information. A representative will contact you within 5 business days.
Any defective product will be replaced immediately. Please send a photo and description of any defects to email@example.com along with your name, order number, and contact information. A representative will contact you within 5 business days.
Inertia Wave is not responsible for any shipping charges when making a return or exchange.
International returns do not qualify for full refunds. There will be a $40.00 destination charge outside of the United States.
Please send all returns and exchanges to the following address:
90-3 Cosey Beach Ave East Haven, CT 06512